Supervisor Certificate-I- Basic Fundamentals

    Whether you’re a recently promoted “buddy to boss” or a seasoned supervisor, then
    this is the course for you!  

    This all NEW 17- hour certificate program, is facilitated by one of Franklin Coveys highly requested trainer's. 

    Receive the tools to take your supervision abilities to the next level.  

    Become a confident leader ready to take charge of your department and learn how to treat your employees with dignity and respect.  

    This 17-hour course will provide potential and frontline supervisors with the basic tools and skill sets to “get results through other people”.  Participants will have the opportunity for peer interaction plus the ability to discuss real-life scenarios with instructors with extensive training and supervisory experience. 


    • Applicants must complete all five classes
    • Course completion is required for Master Supervisor Certification

    Topics include:

    • Roles in Management
    • Communicating clear expectations
    • Delegating
    • Building trusting relationships through the DISC model
    • Providing feedback
    • Training/Coaching
    • Providing recognition
    • Resolving Conflict while maintaining morale

    Sessions Details: 

    • 5 consecutive Mondays, 1/28 -3/4/19 
    • ( no class on Presidents day 2/18)
    • 8:30 am -12 pm

    * This course is also available for onsite company specific.*

    Register Below 
    Contact the MA Training Department at

    Want to earn the Master Supervision Certificate?

    Complete all 4 certificate levels; two elective courses and the “Master Mind Symposium” you will be honored with a “Master Supervisor Certification".

    Registration Policy:Fee must accompany non-member registration.  Cancellations with less than a 10 business day notice or no shows will be charged full price. 

Date: 1/28 - 3/4/19
Sessions: 5 Mondays
Times: 8:30 am -12 pm
Location: MA Offices 320 Busser Rd, 2nd floor
Cost (member): 675
Cost (non-member): 1000

"We look forward to strengthening 
our existing relationship" 
– Local economic development official
The Manufacturers' Association
320 Busser Road, 2nd Floor
P.O. Box 493
Emigsville PA, 17318
(717) 843-3891