Supervisory Fundamentals- IV-Finding Solutions for Everyday Process Problems

This 15 hour course involves five areas of understanding. All companies have unnecessary costs that can decrease internal and external customer satisfaction that in turn can decrease the profitability of the business and job security. Some of these unnecessary costs are scrap, rework, low/under production output, unplanned downtime, material deficiencies, customer complaints, warranty issues, etc.

Topics include:

  • Understanding the Basics of Critical Thinking,
  • Understanding Numbers and Role of People
  • Understanding the Use of Problem Solving Tools and Techniques
  • The Application of Knowledge to Problem Situations

Session Details:

5, Friday sessions, from 9:00 am-12:000 pm

Since 2000, these four courses in supervisory development have had over 800 enrollees from over 140 local and regional businesses.The Supervisory Certificate Program is designed to address the needs of supervisory personnel, both newly appointed supervisors and those in need of a structured training program to enhance their supervisory skills.

Taken in its entirety, the Certificate Program offers a broad coverage in the basic foundation principles of supervision, and addresses specific practical skills in such areas as described below in the Core Course Descriptions. This program offers the flexibility of selecting short elective courses for a wide variety of exposure and seminars for topics which may be new or emerging.

To complete the Supervisory Certificate Program a person needs to complete 4 core classes and2 short electives.

Participation in classes below isnot limited to enrollment in the

Supervisory Certificate Program.

This class is also available for delivery on site.

Register below or

Contact the MA Training Department at

717-843-3891 or

Date: 4/6 - 5/4/18
Sessions: 5 -Fridays
Times: 9 - 12
Location: MA Office- York PA
Cost (member): $280
Cost (non-member): $480

"Thanks for the career info, at!"
Local school student
The Manufacturers' Association
320 Busser Road, 2nd Floor
P.O. Box 493
Emigsville PA, 17318
(717) 843-3891