Quaity Customer Service



In a highly competitive market, great customer service skills can give you the edge to beat out the competition. This class will focus on being a customer-focused organization, delivering world-class customer service, knowing your customer, the relationship between listening and delivering credible customer service, and exploring the link between service and sales. Relationship of communication to service, giving and getting information, communication through feedback.

"We look forward to strengthening 
our existing relationship" 
Local economic development official
The Manufacturers' Association
160 Roosevelt Avenue
York, PA 17401
(717) 843-3891
office@mascpa.org