Supervisory Fundamentals- II
This 20 course is recommended for all supervisors who have completed Fundamentals of Supervision, Level I. The course content goes beyond the basic material covered in Level I. Participants will have the opportunity for peer interaction plus the ability to discuss real-life scenarios with instructors with extensive supervisory experience.
Topics Include: Motivating People at Work, Dealing With Complaints and Grievances, Resolving Conflict in the Workplace, Counseling “Troubled” Employees, Correcting Problem Behavior and Discipline, How and When to Discipline, Legal Concerns of Supervisors, Employee Safety, Making Decisions in the Workplace, Limits of Authority/Responsibility/Accountability, Delegating.
Since 2000, these four courses in supervisory development have had over 800 enrollees from over 140 local and regional businesses. The Supervisory Certificate Program is designed to address the needs of supervisory personnel, both newly appointed supervisors and those in need of a structured training program to enhance their supervisory skills.
Taken in its entirety, the Certificate Program offers a broad coverage in the basic foundation principles of supervision, and addresses specific practical skills in such areas as described below in the Core Course Descriptions. This program offers the flexibility of selecting short elective courses for a wide variety of exposure and seminars for topics which may be new or emerging.
To complete the Supervisory Certificate Program a person needs to complete 4 core classes and 2 short electives.
Participation in classes below is not limited to enrollment in the Supervisory Certificate Program.
These classes are also available for delivery on site if you have between 8 to 15 participants.
Register below or
Contact the MA Training Department at
717-843-3891 or Training@MASCPA.org