Etiquette in Business Today: The Seven Deadly Sins

This program focuses on the 7 most talked-about areas of bad behavior in 21st Century Business Behavior: Cellular Phones, Voice Mail, Business Casual Dress, E-mail, Business-Social Functions, and Business Presentations.

We feature each of the areas and its components to give the audience a clearer picture of what to do and what not to do. The program is interactive giving the attendees a chance to: problem-solve, engage in group activities to reinforce the concepts, and ask questions.

This program is not only valuable for the office professional, but also for managers who want to set a good example and ‘coach’ employees to improve their communication with others.

Others areas of focus are: cubicle and shared-space etiquette, business introductions, body language, and business card exchange.

"Your advice and assistance 
saved us valuable time"  
— An Association member
The Manufacturers' Association
160 Roosevelt Avenue
York, PA 17401
(717) 843-3891
office@mascpa.org