Conflict Resolution

At the end of the training session, participants will have a basic awareness of each topic and how to apply the topics to their day to day functions.

    This highly interactive training session will last 2 hours and cover the following topics:
  • Defining Conflict
  • Understanding the differences between healthy conflict and damaging conflict
  • Identifying the causes of conflict
  • Understanding the five (5) ways that we handle conflict
  • Learning how to manage through the conflict resolution process


Who Should Attend: Line Leaders, supervisors, and managers.

Register by: . Payment must accompany non-member registration. Make checks payable to MASCPA. Cancellation Policies Apply: Substitutions may be made any time. Cancellations within five business days of the session will be charged. No shows will be charged.

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Crystal Davis, CWP
The Manufacturers' Association
160 Roosevelt Avenue
York, PA 17401
(717) 843-3891
office@mascpa.org