Practical Solutions to Everyday Work Problems

We can not get away from problems that is Would you like to be a more effective problem solver? Could your employees improve on their problem solving skills? 

This 15 hour course covers: identifying the problem, breaking the problems into its parts, gathering the facts, summarizing, finding a solution, evaluating the solution, implementing and presenting the solution. Elective for the supervisory certificate, great for customer service representatives, or team managers/leaders.

Fee must accompany non-member registration. Cancellation policies apply. Cancellations with less than a 10 business day notice or no shows will be charged full price.

"We look forward to strengthening 
our existing relationship" 
Local economic development official
The Manufacturers' Association
160 Roosevelt Avenue
York, PA 17401
(717) 843-3891