Practical Solutions to Everyday Work Problems
We can not get away from problems ......
Would you like to be a more effective problem solver?
Could your employees improve on their problem solving skills?
This 15 hour course covers:
- identifying the problem
- breaking the problems into its parts
- gathering the facts, summarizing
- finding a solution
- evaluating the solution
- implementing and presenting the solution
Elective for the supervisory certificate, great for customer service representatives, or team managers/leaders.
Register Below or
Contact the MA Training Department at 717-843-3891
Fee must accompany non-member registration.
Cancellations with less than 10 days notice will be charged.
No shows will be charged.