Practical Solutions to Everyday Work Problems
We can not get away from problems that is … Would you like to be a more effective problem solver? Could your employees improve on their problem solving skills? This 15 hour course covers: identifying the problem, breaking the problems into its parts, gathering the facts, summarizing, finding a solution, evaluating the solution, implementing and presenting the solution. Elective for the supervisory certificate, great for customer service representatives, or team managers/leaders.
The class is for five consecutive Wednesdays.