Course Catalog

Professional Development

What's the secret to turn potential into performance?  Proper on the job training! It is critical for all businesses to be able to have a systematic approach for training new, current or under-performing employees.

This course is held over 2 half days to provide the process to develop and maintain a successful program for those who are charged with developing, monitoring or implementing training and employee progress. 

Enhanced On-The-Job Training will:

• Provide a custom learning experience
• Improve Cost-efficiency 
• Increase worker engagement and job satisfaction
• Develop an internal talent pipeline
• Reduce turnover
  

Approach to on-the-job training:

• The four elements for a successful OJT program
• The best ways to deliver effective OJT
• 7 methods of OJT
• Standard Instruction Process for OJT
• Breakdown of SOPs
• Launching on-the-job training
• Characteristics and competencies of a good trainer
• Job knowledge and instructional skills; questioning, providing feedback and situational coaching
• Teaching practice and feedback
• Follow up and training evaluation

  Who should attend? Anyone charged with developing, monitoring or implementing “on the job” training in their organization: designated operations Trainers; Supervisors; Team leads; Mentors; HR Specialists

*This course qualifies as a long elective for the Supervisory Certificate Program*

The course is also available for private onsite facilitation.

Cancellation Policy: All cancellations must be received at least 10 business working days prior to class start date. Substitutions will be accepted at any time. No shows and cancellations less than 10 business days prior to class start will be charged the advertised price for the class

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